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Pointing Finger

Never Be Defensive. It’s Not to Your Benefit.

It’s a fact of life. Sooner or later, someone is going to accuse you of something, or confront you about an issue, or say something mean that’s intended to hurt you, or make an unflattering comment about you. And when they do, your natural instinct will be (and this is true of all of us)  […]

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conflict-resolution-1

When Conflict Arises, Always Focus on Interests, Not Positions

Whenever you’re in a relationship, regardless of whether it’s a husband-wife relationship, an employer-employee relationship, an employee-employee relationship, a parent-child relationship, a friend-friend relationship, etc. conflict will inevitably occur. It’s not a question of “If it will occur …” it’s only a question of, “When will it occur.”   Why? Because, as you’ve heard me say many times before, […]

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Briefing

If You Want to Win More Arguments, Learn How to Logically Construct Them

Virtually every day of your life, you’re going to be engaged in an argument with someone. Note: I’m not talking about arguments in the sense of being angry and yelling at someone. I’m talking about arguments in the classic sense where you’re trying to influence someone to agree with you and you’re doing that by […]

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